Click here to download the Ipswich City Council Case Study
 
Podcast interview with UCMS CEO on the bushfire appeal contact centre
 
 
 

Aegis to acquire UCMS Group
Combined entity to create a global BPO leader
Smart Call Podcast - Emergency Contact Centre
Smart Call Podcast - Home based agents in the current economic climate
Click on the link above to listen to commentary by Wendy Bonnici
 

     
 
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